By DIANA MIDDLETON
Wall Street Journal
When the number of employees Matt Kaplan managed at a lab at the University of Arizona in Tucson mushroomed from six to 30, the school called in a management coach to make sure he was prepared. What he learned surprised him–his employees thought he was distant and didn't trust their work.
When the number of employees Matt Kaplan managed at a lab at the University of Arizona in Tucson mushroomed from six to 30, the school called in a management coach to make sure he was prepared. What he learned surprised him–his employees thought he was distant and didn't trust their work.
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